PRIVACY POLICY

P. P. Jewellers

Effective Date: October 9, 2026
Last Updated: October 9, 2026

1. Introduction

Welcome to P. P. Jewellers. This Privacy Policy explains how P. P. Jewellers ("we", "our" or "us") collects, uses, stores and protects your personal information when you visit our website, use our web application, or access our Android mobile application (collectively, the "Services").

We respect your privacy and are committed to handling your personal information responsibly. By using our Services, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

Depending on how you use our Services, we may collect the following information:

A. Personal Information

• Full name
• Mobile number
• City or location information voluntarily provided by you

B. Usage Information

• Pages and features accessed within our Services
• Basic technical information, such as browser type, device type and operating system
• Technical logs necessary to maintain the security and performance of our Services

C. Jewellery and Service Information

When you use available features, we may process information relating to jewellery collections, gallery content, gold and silver rates, GST calculations and customer enquiries.

D. Automatically Collected Information

Our servers or service providers may collect limited technical information, such as IP address, access timestamps and error logs, where necessary for security, troubleshooting and service operation.

We do not intentionally request sensitive personal information through the standard customer entry form.

3. How We Use Your Information

We may use collected information to:

• Provide access to our website, web application and mobile application.
• Contact you regarding jewellery collections, products, offers and store-related updates.
• Respond to your questions, requests and enquiries.
• Provide available features, including jewellery galleries, gold and silver rate displays and GST calculations.
• Maintain and improve the performance, usability and security of our Services.
• Detect fraudulent activity, prevent misuse and troubleshoot technical issues.
• Comply with applicable legal and regulatory requirements.

We will use your mobile number for promotional communications in accordance with applicable law and any required consent or preferences.

4. Gold and Silver Rates

Our Services may display gold and silver rates, including rates for different purities or market-related categories, depending on the features enabled.

Rates may be obtained from third-party data providers or updated through our administrative systems. We may process and temporarily cache rate information to display it efficiently.

Displayed rates are for informational purposes and may change. Please confirm the applicable rate, purity, making charges, taxes and final price directly with P. P. Jewellers before making a purchase.

5. Cookies and Similar Technologies

Our website may use cookies, session storage or similar technologies to maintain sessions, remember preferences, support essential functionality and improve security.

Third-party services may also use their own technologies if integrated into our Services. You can manage available cookie permissions through your browser settings, although disabling essential technologies may affect some features.

6. Sharing of Information

We do not sell your personal information to third parties.

We may share limited information when necessary with:

• Service providers: Hosting, database, security, communication and technical support providers.
• Payment providers: Payment processors, if payment functionality is offered through our Services.
• Third-party integrations: Providers whose services are used to deliver specific features.
• Legal authorities: Where disclosure is required by applicable law, a valid legal process or a competent authority.
• Business successors: Where necessary in connection with a lawful merger, restructuring or transfer of business, subject to appropriate safeguards.

We aim to share only the information reasonably necessary for the relevant purpose. Third-party providers may process information under their own privacy policies and applicable contractual obligations.

7. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of your information.

Access to customer information should be restricted to authorised personnel and service providers who need it for legitimate purposes.

8. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, provide our Services, resolve disputes and meet applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to legal requirements and legitimate retention needs.

You may request the deletion of your personal information by contacting us using the details below. Certain information may need to be retained where required by law.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request information about the personal data we process about you.
• Request correction or updating of inaccurate information.
• Request deletion of your personal information where legally permissible.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.
• Raise a complaint or submit a privacy-related request.

To exercise these rights, please contact us using the contact details provided below. We may need to verify your identity before processing a request.

10. Third-Party Websites and Services

Our Services may contain links to external websites or use third-party services. We are not responsible for the privacy practices, content or security of independent third parties.

Please review the relevant third-party privacy policies before sharing information with them.

11. Children's Privacy

Our Services are intended for general customers and are not specifically directed at children. We do not knowingly collect children's personal information in violation of applicable law.

Where parental consent or other safeguards are legally required, we will handle such information in accordance with applicable requirements.

12. International Data Processing

Some service providers may store or process information outside India. Where applicable, such processing will be subject to relevant Indian legal requirements and any other applicable data protection obligations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, technology or legal obligations.

The revised version will be published on our website or made available through our application, together with an updated effective date where appropriate.

14. Contact Us

For questions, concerns, privacy requests or complaints regarding this Privacy Policy, please contact:

P. P. Jewellers
Bazar Peth, Station Road,
Karjat, Raigad, Maharashtra – 410201, India.

Phone: +91 98905 71871
Email: [Insert official customer support email address]
Website: https://adinathgold.lawzen.in/

We will review privacy-related requests and respond in accordance with applicable law.

By using P. P. Jewellers' Services, you acknowledge that this Privacy Policy explains how your personal information may be handled.